Terpol Customer Service Office Design – a modern, cosy and functional interior

Interior design for the customer service office of the company Terpol. The client wanted a space that would be at once modern, welcoming, impressive and fully functional. The project combines elegant, calm design with practical solutions tailored to everyday work with clients.

Service desk designed with privacy in mind

The key element is a carefully designed reception deskThe countertop and built-in cabinetry were shaped so that the person serving the visitor has a comfortable workspace, while the client on the other side cannot see notes, sticky notes or documents. Discretion and working comfort have been preserved. The cabinetry includes numerous storage compartments for documents, space for a printer, and room for folders and materials handed to clients.

Waiting area

A lounge zone, has been created in the room where subsequent visitors can sit comfortably and wait to be served. Soft seating, a calm colour palette and natural light streaming in through large glazing create a pleasant, non-office atmosphere.

Materials and design constraints

In the project we had to retain the existing floor and the location of electrical outlets. All other elements – furniture joinery, wall finishes, countertops and details – were selected freely. We used light wood, dark stone with a distinctive texture, and minimalist track and linear lighting. The result is a coherent, elegant and warm interior that represents the company well.

Final result

The Terpol customer service office has become a space that makes a positive impression from the moment one enters, provides comfort for both the employee and the client, and at the same time meets all the functional requirements of everyday work.

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